Introduction
Amazon Music Subscription is a popular music streaming service offered by Amazon that gives you access to millions of songs. While it is a convenient service to have, some users may wish to cancel their subscription for various reasons like financial constraints or switching to a different streaming service. Cancelling an Amazon Music Subscription can be a little tricky due to its multistep process. If you’ve been struggling to cancel your subscription, this guide will provide you with the necessary steps to make the process easier.
Step-by-Step Guide
The Desktop Version
The desktop version of Amazon Music Subscription is the easiest method to cancel your subscription. Here’s how to do it:
1. Head over to the Amazon Music website and sign in using your Amazon account.
2. Hover your mouse over “Your Amazon Music” in the top right corner and click on “Your Amazon Music Settings.”
3. Click on “Amazon Music Unlimited”.
4. Choose “Cancel subscription”, followed by the reason for cancellation
5. Confirm the cancellation by clicking on “Cancel subscription” once again at the bottom of the page.
The Mobile Version
Cancelling Amazon Music Subscription through the mobile app can be slightly more tedious, but it follows the same general format as canceling through the desktop version.
1. Go to the Amazon Music app and log in using your Amazon account.
2. Tap on “Your Library” located on the bottom right of the screen.
3. Tap on the gear icon located in the top right corner of your device screen.
4. Tap on “Amazon Music Unlimited”.
5. Tap on “Cancel Subscription” followed by the reason for cancellation.
6. Confirm the cancellation by clicking on “Cancel subscription” once again at the bottom of the page.
Tips and Tricks
While cancelling Amazon Music Subscription is a relatively simple process, it’s essential to keep in mind the following tips and tricks to avoid any unwanted charges or complications.
– Make sure to cancel your subscription at least a few days before the end of the billing cycle to avoid any additional charges.
– Keep a record of the date and time of cancellation as well as any confirmation emails sent by Amazon.
– If you’re having trouble cancelling your subscription, try using a different web browser or device.
Using Amazon’s Help Pages
Amazon’s help pages offer a great resource to find answers to many common questions related to cancelling Amazon Music Subscription. Here’s how to use them:
1. Visit the Amazon help page and search for “Cancel Amazon Music Unlimited Subscription”.
2. Follow the step-by-step instructions, which Amazon provides on the page. If you’re still having trouble, go to step 3.
3. Contact Amazon customer service through the website’s chat or email service. They’ll help you cancel your subscription on your behalf.
Video Tutorial
Suppose you’re someone who prefers to learn visually rather than reading through instructions. In that case, this video tutorial will provide you with a comprehensive guide on how to cancel Amazon Music Subscription.
Alternative Options
Suppose you’d prefer to keep your Amazon Music Subscription but need an alternative option to fit your budget or current circumstances. In that case, here are some suggestions:
– Downgrading your Amazon Music Subscription to the basic plan is an alternative option that will significantly reduce the monthly price while still allowing you to stream music. To downgrade, go to “Your Amazon Music Settings” and select the basic plan under “Amazon Music Unlimited.”
– Pausing your subscription if you’re only temporarily unable to use the service. Amazon allows you to pause your subscription for up to 6 months.
Contacting Customer Service
If you still have trouble cancelling your Amazon Music Subscription, you can contact the company’s customer service department for assistance. Here’s how to do it:
– You can contact Amazon customer service via their website at www.amazon.com or through the mobile app.
– When speaking to customer service, make sure to provide them with your Amazon Music Subscription information and reason for cancellation.
Cancelling on Mobile App and Desktop
Desktop
– Navigate to “Your Amazon Music Settings.”
– Select “Amazon Music Unlimited”.
– Click “Cancel subscription” and click “Cancel subscription” again to confirm.
Mobile App
– Go to “Your Library.”
– Tap the gear icon located in the top right corner.
– Tap on “Amazon Music Unlimited.”
– Click “Cancel subscription” and click “Cancel subscription” again to confirm.
Conclusion
Cancelling Amazon Music Subscription isn’t the simplest of tasks, but it’s still possible if you know how. By following the step-by-step instructions outlined in this guide and using resources like Amazon’s Help Pages and customer service, you can successfully cancel your Amazon Music Subscription. The most important thing to remember is to be patient and keep records of all your actions and confirmations to avoid any confusion.
