I. Introduction
If you are a Planet Fitness member who is looking to cancel their membership, you might be wondering how to go about it. Fortunately, cancelling your Planet Fitness membership can be done easily through the Planet Fitness app. This article will provide you with a step-by-step guide on how to cancel your Planet Fitness membership through the app. We will also explore some common problems you might encounter when cancelling, and we will look at alternative options available to you.
II. Step-by-Step Guide
The Planet Fitness app makes it easy to cancel your membership. Here’s how you can do it:
- Open the Planet Fitness app and log in to your account.
- Tap the “Account” icon on the bottom menu bar.
- Tap “Membership.”
- Tap “Cancel Membership.”
- Select a reason for cancelling and provide additional feedback in the comments section (optional).
- Tap “I understand” and then tap “Cancel Membership.”
- You will receive an email confirming your membership cancellation.
If you’re still unsure about any of these steps, we’ve provided some screenshots below:
III. Video Tutorial
If you prefer a visual guide to cancelling your Planet Fitness membership through the app, you’re in luck! Planet Fitness has created a helpful video tutorial that you can watch here:
https://www.youtube.com/watch?v=_spR3l5APUw
This video covers all the steps you need to take to cancel your membership using the Planet Fitness app. It’s a great resource if you’re a visual learner or if you’re having trouble following the written instructions.
IV. Common Problems and Solutions
While cancelling your Planet Fitness membership through the app is a straightforward process, you may encounter some issues along the way. Here are some common problems you might run into, along with solutions:
- Forgot Your Login Info: If you don’t remember your Planet Fitness login information, you can reset your username and password through the app or the Planet Fitness website.
- Unsuccessful Cancellation: If you tried to cancel your membership but received an error message, try logging out and logging back into the app, restart your device, or contact Planet Fitness customer service.
- Further Billing: If you have already cancelled your membership but are still being billed, double-check that you completed the cancellation process correctly. If you did, and you are still being charged, contact Planet Fitness customer service as soon as possible.
V. Comparing App Cancellation vs. Other Methods
While cancelling your membership through the Planet Fitness app might be the easiest and most convenient option, there are other ways to cancel your membership. Here’s a comparison of the different methods:
- In-Person: Cancelling your membership in-person might be the best option for people who prefer the face-to-face interaction. However, you may be required to fill out paperwork or wait in line to do so.
- Over the Phone: Cancelling your membership over the phone can be a quick and easy option, but you may experience long wait times or be required to speak to a customer service representative.
- App: Cancelling your membership through the Planet Fitness app is quick and easy, and you don’t have to wait in line or on the phone to get it done.
Overall, using the Planet Fitness app to cancel your membership is likely the fastest and most convenient option available to you.
VI. Exploring Alternatives to Cancelling
If you’re thinking about cancelling your Planet Fitness membership but aren’t quite ready to say goodbye to the gym, there are a few alternative options available to you:
- Downgrade Membership: If the cost of your Planet Fitness membership is the problem, see if a cheaper membership tier is available. This may allow you to continue going to the gym without breaking the bank.
- Freeze Membership: If you are not using your gym membership at the moment, or if you’re dealing with an injury or medical issue, you can consider freezing your membership instead of cancelling it. This will allow you to keep your membership for a limited period of time without paying for it, and you can unfreeze it when you’re ready to return to the gym.
- Explore Other Fitness Options: If you’re not happy with your Planet Fitness membership, it might be time to explore other fitness options. Consider checking out local community centres or other gym chains in your area to see if there is an option that better suits your needs and budget.
VII. Conclusion
Cancelling your Planet Fitness membership through the app is quick, easy, and convenient. If you’re unhappy with your membership, don’t hesitate to cancel it and explore other fitness options that better suit your needs.
