Introduction
Breaking your iPhone is an all-too-common occurrence, but shelling out hundreds of dollars for a brand-new one isn’t always feasible. Fortunately, there are ways to get Apple to replace your iPhone for free. In this article, we’ll go through 5 proven ways to get a free replacement iPhone from Apple.
Determine if your iPhone is still under warranty
The first step to getting a free replacement iPhone from Apple is determining whether or not your iPhone is still under warranty.
Apple offers two types of warranties for its iPhones – a limited one-year warranty and AppleCare+. The limited warranty covers manufacturing defects and malfunctions, but it does not cover accidental damage or user-inflicted damage. On the other hand, AppleCare+ covers both manufacturing defects and accidental damage. However, AppleCare+ comes with a fee.
If your iPhone is still under warranty, visit Apple’s website and enter the iPhone’s serial number to check if it is still covered.
Troubleshoot the issue before contacting Apple
Before contacting Apple support, try basic troubleshooting steps to see if the issue can be resolved without a replacement.
Reset your iPhone by holding down the Sleep/Wake button and the Home button for 10 seconds until the Apple logo appears. Check your settings to ensure that everything is correct, and try cleaning your iPhone’s charging port with a soft-bristled brush.
Presenting your case to Apple support
If the troubleshooting steps did not work, it’s time to contact Apple support. When presenting your issue to Apple support, remain calm and polite. Provide a clear and concise explanation of your problem, and include any relevant information such as when the issue started and what you have already tried to do to fix it. If possible, share photos or videos of the problem to help Apple support understand the issue better.
Negotiating for a free replacement
If the problem is covered by the warranty, getting a free replacement should be fairly straightforward. However, if the issue is not covered, you may need to negotiate with Apple support.
When speaking with Apple support, calmly explain your situation and why you believe a free replacement is warranted. Use firm but polite language and mention how long you’ve used your iPhone and how well you’ve taken care of it. If possible, provide any additional information or documentation to support your case. Be ready for any questions or counter-arguments that Apple support may have, and don’t be afraid to negotiate.
Conclusion
Getting Apple to replace your iPhone for free may seem daunting, but it is possible. By following the steps outlined in this article, you can increase your chances of getting a free replacement. Remember to be calm and clear when presenting your issue to Apple support and don’t be afraid to negotiate for a free replacement.
