Introduction
In today’s business world, it’s essential to provide customers with easy access to your products or services. One way to do that is by using a toll-free number, which eliminates the cost of long-distance calls for the caller. Toll-free numbers have been around for decades, and one of the most popular prefixes is 877. If you’re interested in understanding what is an 877 toll-free number, how to obtain one, and how to maximize its potential, this article is for you.
The Benefits of Using an 877 Toll-Free Number
There are numerous benefits to using an 877 toll-free number for your business. Here are some of the key advantages:
Cost Savings
One of the most significant advantages of using an 877 toll-free number is that it eliminates long-distance charges for your customers. This means that your customers can feel free to call you without worrying about incurring a high charge on their phone bill. This convenience can lead to increased customer satisfaction and loyalty.
Increased Customer Satisfaction
Another significant benefit of using an 877 toll-free number is that it provides your customers with a convenient and easy way to reach out to your business. Customers appreciate the accessibility and convenience that toll-free numbers provide, and this can lead to an increase in customer satisfaction.
Improved Branding
Using an 877 toll-free number can also help improve your business’s branding. Toll-free numbers are associated with larger, more established businesses, and using an 877 number can give your business a more professional image. Therefore, it can lead to increased customer trust, translating to increased sales and revenue for your business.
How to Get an 877 Toll-Free Number for Your Business
Obtaining an 877 toll-free number for your business is relatively simple. Here are the steps to take:
Researching Providers
The first step in getting an 877 toll-free number is researching toll-free service providers. Review the features and cost of different providers before settling on one that fits your business’s needs and budget.
Selecting a Number
The next step is selecting an available 877 number that you would like to use for your business. The availability of numbers depends on the toll-free service provider. You are also free to choose a vanity toll-free number that matches your brand or is easy for your customers to remember.
Setting up Call Forwarding
After selecting a number, you need to set up call forwarding. The calls made to your 877 toll-free number will be redirected to your business number, while the caller does not incur any charges. Your toll-free service provider should provide this feature with their service package.
Tips for Making the Most of Your 877 Toll-Free Number
Here are some tips for making the most of your 877 toll-free number:
- Include your 877 toll-free number on all your marketing materials, including your website, business cards, and advertisements.
- Train your staff on answering calls made to your toll-free number professionally and efficiently.
- Make use of call routing features to redirect the calls to the right person or department, ensuring quick resolution of the customers’ issues.
The History and Evolution of Toll-Free Numbers
The concept of toll-free numbers was introduced by AT&T in 1967 with the introduction of the 800 prefix. In 1996, the Federal Communications Commission (FCC) introduced other prefixes, including 888, 877, 866, 855, and 844.
The evolution of toll-free numbers has seen the introduction of the vanity numbers that spell out a word or phrase, making it easier for customers to remember the number. In recent years, toll-free number service providers have added new features like call routing, virtual receptionists, and interactive voice response systems.
FAQs About 877 Toll-Free Numbers
How to Use an 877 Toll-Free Number on a Mobile Device
It is possible to use an 877 toll-free number on a mobile device by using a mobile app provided by your service provider. Some providers also offer forwarding options that redirect your inbound calls to your mobile number.
Setting up Voicemail
Setting up voicemail for your 877 toll-free number is simple and straightforward. Most toll-free providers offer voicemail services as part of their package. To set it up, you log in to your provider’s online portal, set up a personal greeting, and configure other settings to suit your business needs.
Customizing Call Routing
You can customize your 877 toll-free number call routing to ensure that calls go to specific people or departments based on the time of day or day of the week. This feature can be set up through your toll-free provider’s online portal or by contacting their customer support.
Other Common Questions Readers May Have
- What if the number I want is not available?
- Can I have more than one toll-free number?
- What is the cost of an 877 Toll-Free Number
If the number you want is not available, you can find another 877 toll-free number that fits your brand or choose a vanity number.
Yes, you can have more than one toll-free number if you have multiple business locations or need to track different marketing campaigns.
The cost of an 877 toll-free number varies depending on the service provider and the features included in the package. However, most toll-free providers have a minimal set-up fee and offer monthly subscriptions that range from $5–$25.
Comparing 877 Toll-Free Numbers to Other Options
Although 877 toll-free numbers are one option for businesses, there are other alternatives. Here are a few:
Pricing Information and Availability of Various Features
Local numbers are more cost-effective for small businesses, with low call volume. However, they do not provide the convenience associated with toll-free numbers. International numbers are for businesses that serve a global audience, while vanity numbers are useful when you need a memorable phone number to stick in your customer’s mind.
Comparison to Local Numbers, International Numbers, and Vanity Numbers
In comparison to local numbers, international numbers, and vanity numbers, toll-free numbers provide businesses with a more professional image that can lead to customer trust and loyalty. Unlike local numbers, toll-free numbers make it convenient for customers to contact your business from anywhere. Unlike international numbers that cater to customers outside your country, toll-free numbers cater to global customers by eliminating long-distance charges. Vanity numbers, on the other hand, help businesses create memorable phone numbers that associate with their brand.
Maximizing the Potential of Your 877 Toll-Free Number
You can maximize the potential of your 877 toll-free number by using it beyond customer service or support. Here are some tips on how:
- Use your toll-free number in marketing campaigns, including print ads, TV commercials, and social media ads, to drive leads and sales.
- Integrate your toll-free number with other communication channels, such as email, chatbots, and social media to provide customers with many ways to reach out to your business.
- Monitor analytics to track your business’s performance and customer satisfaction levels, identifying areas that require improvement. You can then make changes to improve the service and re-strategize your marketing campaigns.
Conclusion
In conclusion, opting for an 877 toll-free number is a cost-effective and convenient way to enhance your business communications and make it easier for customers to connect with your business. Obtaining one is easy, and with the tips provided in this article, you can maximize its potential to build customer loyalty, drive leads, and sales.
